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Server Management

Managed IT Service Plans
PC Management
Server Management
Network Management
CTO Services
“We're greatful that your IT teams' help is available when we are in a crunch. They are knowledgeable, patient and always get the job done right the first time. Thank you so much for being there for us."
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Paula Lambert
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Server Management Plans

ITEA offers three Server Management plans that include critical monitoring and maintenance required on a regular basis. All of our plans include 24/7 remote support. For servers that require additional management, unlimited on-site support is available.

Server Management basic plan professional plan premium plan
Prices Monthly Per Server

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24/7 Support
Unlimited Phone Support checkmark checkmark checkmark
Unlimited Remote Control Support checkmark checkmark checkmark
Service Availability Monitoring checkmark checkmark checkmark
Emergency After Hours Support
(6pm-8am M-F, Sat/Sun)		 — checkmark checkmark
Unlimited On-Site Support — — checkmark
Maintenance
Microsoft Patch Management checkmark checkmark checkmark
Event Log Monitoring checkmark checkmark checkmark
Log File Maintenance checkmark checkmark checkmark
Drive Space Monitoring checkmark checkmark checkmark
Printer Setting Management
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Security
User Account Administration checkmark checkmark checkmark
File Sharing Permission Administration checkmark checkmark checkmark
Security Administration checkmark checkmark checkmark
Virus Definition & Prevention checkmark checkmark checkmark
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Server Applications
Add $200 to any of the above monthly prices for each of the following:

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Applications
Microsoft Exchange Maintenance & Administration Add $200 Add $200 Add $200
Backup Monitoring and Administration Add $200 Add $200 Add $200
Major Database / Critical Application Add $200 Add $200 Add $200
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